City guide

Need help? How to get police assistance in Budapest

Photo : police.hu
Need help? How to get police assistance in Budapest

No one plans to be in a tricky situation but it’s good to know that if anything bad happens there is help available. Whether your passport has been lost or your wallet has been stolen, here are some important numbers as well as where to find local police that can help you in English.

Although Budapest is generally safe, it’s really worth paying special attention to your wallet and phone especially in busy places like on the metro and trams, or on busy shopping streets like Váci Street. Some general tips to keep safe include:

* Avoid getting ripped off – don’t exchange forints with street vendors
* Make sure you check your change
* Don’t fall for the tourist trap – check restaurant menus for prices before ordering
* Avoid scams by not following strangers into clubs (even if it’s a beautiful woman)
* Avoid pickpockets – make sure your wallet, phone and other possessions are securely put away

Imortant phone numbers
Police – 112 (assistance in English and some other foreign languages too)

The Hungarian National Tourist Office can provide assistance to  general questions such as if you are lost. They can also help you locate the nearest police office and help you with how to report a crime. Both the hotline +36 1 438 8080 and the information point (Deák Ferenc Square, 1052 Budapest, Sütő Street 2.) are open from 8am – 8pm. 

Police stations
There are no longer tourist police points in Budapest, however, each district has its own police station where you can go for assistance. It’s unlikely the police will be able to help immediately in a foreign language, but a translator can be called in to assist. If emergency police assistance is required on site then call 112 where you can get assistance in English as well as some other foreign languages.

If something has been stolen, aside from speaking to the police it might also be worth speaking to your travel insurance company as soon as you can. Some insurance companies have policies on how soon after the theft it must be reported and other requirements.

The location of police stations include (get full contact details of police stations in Budapest):

I District – Budapest, I. ker. Pauler utca 13.
II District – 1024 Budapest, Rómer Flóris u. 10.
III District – 1036 Budapest, Tímár u. 9/a.
IV District – 1042 Budapest, Árpád út 87.
V District – 1051 Budapest, Szalay u. 11-13.
VI District – 1063 Budapest, Szinyei Merse-Pál utca 4
VII District – 1071 Budapest, Dózsa György út 18-24.
VIII District – 1086 Budapest, Víg u. 36.
IX District – 1096 Budapest, Haller u. 7-9.
X District – 1102 Budapest, Harmat u. 6-8.
XI District – 1113 Budapest, Bocskai út 90.
XII District – 1125 Budapest, Maros utca 3-5
XIII District – 1136 Budapest, Szabolcs utca 36.
XIV District – 1143 Budapest, Stefánia út 83-85.
XV District – 1152 Budapest, Széchenyi tér 5. 
XVI District – 1163 Budapest, Veres Péter út 101.
XVII District – 1173 Budapest, Ferihegyi út 79.
XVIII District – 1183 Budapest, Üllői út 438.
XIX District – 1192 Budapest, Ady Endre út 29.
XX and XXIII Districts – 1204 Budapest, Török Flóris utca 78-82.
XXI District – 1211 Budapest, Szent Imre tér 23.
XXII District – 1221 Budapest, Városház tér 7.

Lost or stolen passport
If your passport has been lost or stolen it’s important to report it to your own embassy. They will be able to help with a replacement, as well as advise if a police report is also required. We have a list of embassies in Budapest here.